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HR Services · HR Administration

HR Administration
in Vietnam.

Running a compliant workforce in Vietnam requires more than hiring people. Employment contracts, internal labour regulations, leave management, disciplinary procedures, offboarding — each has legal requirements under the 2019 Labour Code. Forra handles all of it, so your team can focus on the business.

2019
Labour Code — the framework behind every employment obligation
Bilingual
All contracts and documents in Vietnamese and English
Fixed
Monthly fee — no per-document or per-query billing
Full scope
From onboarding to offboarding and everything in between
What Is HR Administration

The employment obligations most companies underestimate.

In Vietnam, the employment relationship is not just a contract between employer and employee — it is regulated in detail by the Labour Code, Ministry of Labour (MoLISA) circulars, and social insurance law. Companies that set up quickly and focus on operations often accumulate HR compliance gaps without realising it: unsigned probation clauses, missing internal labour regulations, undocumented leave balances, or termination procedures that expose the company to claims.

Forra's HR Administration service manages the full administrative HR function for your Vietnam entity — from drafting legally compliant employment contracts on day one through to managing disciplinary procedures and finalising departure documentation when an employee leaves.

Works alongside EoR and payroll — or standalone. Forra's HR Administration can be taken as part of an Employer of Record or payroll engagement, or commissioned independently for companies that have their own entity and payroll function but want their HR documentation and compliance properly managed.

Scope of Service

Every stage of the employment lifecycle, managed.

Forra's HR Administration covers the full lifecycle of employment in Vietnam — from the documentation required before an employee's first day through to the statutory filings required after their last. All deliverables are produced in bilingual Vietnamese/English format as required by the Labour Code.

Employment Contracts

  • Drafting of fixed-term and indefinite-term contracts compliant with the 2019 Labour Code
  • Probation contract and probation notice management
  • Bilingual Vietnamese/English documentation as standard
  • Contract amendments and addenda when terms change
  • Renewal notices issued within statutory deadlines
  • Separate contract templates for local and foreign national employees

Internal Labour Regulations (ILR)

  • Drafting and registration of ILR with MoLISA (mandatory for entities with 10+ employees)
  • Annual review and update to reflect regulatory changes
  • Working hours, leave policy, disciplinary rules, and workplace conduct standards
  • Vietnamese-language registration submission and authority follow-up
  • Notification to all employees upon issuance or amendment

Employee Onboarding

  • Onboarding documentation pack (contract, offer letter, job description, policies)
  • Social insurance registration with BHXH on first working day
  • Tax code registration and dependent registration support
  • Employee personnel file creation and records management
  • Probation period tracking and confirmation-of-employment notices

Leave Management

  • Annual leave entitlement tracking (minimum 12 days under Labour Code, more for hazardous roles)
  • Public holiday schedule management — notified annually
  • Sick leave, maternity leave, paternity leave, and personal leave documentation
  • Leave balance reports for payroll reconciliation
  • Year-end leave accrual calculation and payout documentation

Disciplinary & Grievance Procedures

  • Disciplinary hearing documentation compliant with Labour Code procedures
  • Written warning letters, reprimand notices, and disciplinary records
  • Grievance handling framework and documentation
  • Advice on permitted disciplinary actions and prohibited measures under Vietnamese law
  • Timeframe compliance monitoring (disciplinary actions have strict statutory deadlines)

Offboarding & Termination

  • Resignation acceptance letters and end-of-contract notices
  • Termination documentation compliant with Labour Code notice periods
  • Mutual termination (liquidation) agreements where applicable
  • Social insurance de-registration and final BHXH settlement
  • PIT annual finalisation coordination for departing employees
  • Employment certificate (Xác nhận thôi việc) issuance
Labour Code Obligations

What the law requires — and what Forra tracks.

Vietnam's 2019 Labour Code and its implementing decrees create a set of ongoing, event-triggered, and annual obligations for every employer. Missing any of these creates exposure ranging from administrative penalties to employee claims for unlawful dismissal. Forra tracks all of them on your behalf.

ObligationLegal RequirementFrequency
Employment contract signing Before or on the employee's first working day; probation contract must be separate or clearly delineated Event-triggered
Internal Labour Regulations Mandatory for entities with 10+ employees; must be registered with provincial MoLISA within 10 days of issuance Ongoing / updated
Social insurance registration Employee must be registered with BHXH from the first month of employment; employer contributions due monthly Monthly
Annual leave notification Employer must notify employees of the annual leave schedule at least 15 days in advance Annual
Probation confirmation Written confirmation of employment or non-confirmation required by end of probation period (typically 30–60 days) Event-triggered
Fixed-term contract renewal notice Employer must notify employee at least 30 days before a fixed-term contract expires; failure to notify converts it to indefinite-term Event-triggered
Disciplinary proceedings Disciplinary action must follow a defined procedure including written notice, hearing within deadlines, and written decision; time limits apply per violation type Event-triggered
Termination notice period Varies by contract type: 45 days for indefinite-term, 30 days for fixed-term over 12 months, 3 days for fixed-term under 12 months Event-triggered
Employment certificate on departure Employer must provide a written employment certificate (Xác nhận thôi việc) within 3 working days of employment ending Event-triggered
Labour use report Semi-annual report on employee headcount and changes submitted to provincial DoLISA; due 31 May and 30 November Semi-annual
How It Works

From engagement to fully managed HR function in five steps.

Forra takes over your HR administration from the point of engagement. For existing entities, we start with a documentation audit to identify any gaps; for new entities or first hires, we build the full HR framework from scratch.

1

HR Documentation Audit

For entities with existing employees, Forra reviews all current employment contracts, ILR (if any), personnel files, and leave records. We identify gaps, non-compliant clauses, and missing registrations, and give you a prioritised remediation list before taking over ongoing management.

2

Contract & Policy Templates

We draft your standard employment contract templates — fixed-term, indefinite-term, probation, and foreign national variants — along with your Internal Labour Regulations. These are reviewed with you, finalised, and where required, registered with MoLISA before being issued to employees.

3

Employee Records Setup

Forra creates and maintains a personnel file for each employee, covering signed contracts, social insurance registration confirmation, tax registration, leave entitlement, and any disciplinary records. Files are maintained securely and available to you at any time.

4

Ongoing HR Management

From the point of engagement, Forra handles all routine and event-triggered HR tasks: new hire onboarding, contract renewals, leave tracking, disciplinary documentation, and social insurance updates. We proactively flag upcoming deadlines — contract expiry dates, renewal notice windows, and regulatory changes — without waiting for you to ask.

5

Monthly Reporting & Regulatory Filings

Forra produces a monthly HR summary covering headcount, leave balances, upcoming contract events, and any open matters. We also handle all statutory HR filings — including the semi-annual labour use report to DoLISA — and alert you to any legislative changes affecting your employment arrangements.

Why Outsource HR Admin

The risks of managing HR documentation in-house.

For most foreign-invested companies in Vietnam, HR administration is managed by a finance manager, an executive assistant, or the legal representative themselves — none of whom typically have specialist Labour Code knowledge. The result is documentation that looks complete but contains gaps that only surface when an employee dispute arises or an authority inspection occurs.

Common risks Forra prevents

  • Fixed-term contracts that silently convert to indefinite-term due to missed renewal notices
  • Missing ILR registration exposing the entity to penalties and invalidating disciplinary actions
  • Terminations challenged as unlawful due to procedural errors in the disciplinary process
  • Leave balances not tracked, creating undisclosed year-end liabilities
  • Employees not registered for social insurance from the correct start date
  • Departing employees not issued employment certificates within the 3-day statutory deadline

What Forra gives you

  • Employment contracts that are actually compliant with the current Labour Code — not copied from a template that hasn't been updated since 2012
  • ILR drafted, registered with MoLISA, and maintained annually
  • Proactive deadline management — no more missed renewal windows or overdue filings
  • A named Forra HR advisor who understands your entity and workforce
  • Clean personnel files that hold up to authority inspection
  • Full audit trail for every HR action taken on your behalf

Does your current HR documentation hold up?

Run through this list. If any item is unclear or missing, Forra can identify and resolve the gaps as part of an initial HR audit before taking over ongoing management.

All employees have signed Labour Code-compliant contracts
ILR drafted, registered with MoLISA, and distributed to staff
All employees registered for social insurance from correct start date
Fixed-term contract expiry dates tracked with renewal notices issued
Annual leave entitlements correct and balances actively tracked
Probation periods confirmed in writing before end of probation
Semi-annual labour use reports filed with DoLISA (May & November)
Departing employees issued employment certificates within 3 days
Common Questions

What clients ask about HR administration in Vietnam.

Do we need Internal Labour Regulations if we have fewer than 10 employees?

The legal obligation to register ILR with MoLISA applies to entities with 10 or more employees. However, even for smaller entities, having a documented internal policy on working hours, leave, conduct, and disciplinary procedures is strongly recommended — it is the foundation for any disciplinary action and is typically requested during any authority inspection.

Forra drafts ILR for all clients regardless of headcount. For entities under 10 employees, we produce a company policy document that serves the same practical function without the formal registration requirement.

What happens when a fixed-term contract expires without a renewal notice?

Under the 2019 Labour Code, if a fixed-term contract expires and the employer does not issue a renewal notice at least 30 days before expiry, the contract is treated as having been automatically renewed for the same term. If the employee continues working without a new contract being signed within 30 days after expiry, the contract becomes indefinite-term — with all the protections and notice requirements that come with it.

This is one of the most common and costly HR compliance gaps Forra finds during initial audits. Forra tracks all fixed-term expiry dates and issues renewal notices automatically within the required window.

Can we terminate a non-performing employee in Vietnam?

Yes, but the process is procedurally strict. Vietnam's Labour Code does not have at-will employment. For performance-based termination, the employer must demonstrate that the employee has failed to complete the tasks assigned in the employment contract, typically after a documented performance review process aligned with the Internal Labour Regulations.

For disciplinary dismissal, a formal procedure including a disciplinary hearing, written notices, and decision within statutory timeframes is required. Errors in any step of the procedure — even substantively justified dismissals — can result in the termination being declared unlawful, triggering reinstatement or compensation orders. Forra advises on the correct procedure and prepares all documentation before any disciplinary action is taken.

How many days of annual leave are employees entitled to?

The minimum annual leave entitlement under the 2019 Labour Code is 12 working days per year for employees working normal conditions. This increases to 14 days for employees doing heavy, hazardous, or dangerous work, and to 16 days for employees working in exceptionally hazardous or dangerous conditions or with disabilities.

Additionally, employees receive 1 additional day of annual leave for every 5 years of service with the same employer. Public holidays (currently 11 per year) are separate and in addition to annual leave. Forra tracks all leave entitlements, calculates accruals correctly, and manages the annual leave schedule as required by law.

Does Forra's HR Administration work alongside our existing payroll setup?

Yes. HR Administration can be taken as a standalone service for companies that already have payroll managed internally or through another provider. Forra handles the documentation, compliance, and records management side; your existing payroll process continues unchanged.

That said, Forra's HR Administration integrates naturally with Forra Payroll — leave balances flow directly into payroll calculations, contract amendments are reflected immediately in payroll records, and social insurance registrations are handled in one place. Companies that take both services typically find the coordination benefit significant.

What documents does Forra need to get started?

For the initial HR audit and setup, Forra will ask for:

  • Current employment contracts for all staff (or confirmation that none exist)
  • Current ILR if registered, or confirmation that none has been issued
  • Social insurance registration records for each employee
  • Leave records if maintained (any format)
  • Entity ERC and establishment licence
  • Details of any recent or pending employee departures or disciplinary matters

If some of these don't exist or are incomplete, that's normal — identifying and resolving those gaps is exactly what the initial audit is for.

Get Started Today

Get your HR documentation properly managed.

Book a free call with a Forra HR advisor. We'll review your current setup, identify any gaps, and give you a clear, fixed-fee proposal within one business day.

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Everything your Vietnam workforce needs, fully managed.